Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
Custom and personalized orders
Please use the "custom order request" button to inquire about custom orders. Please measure your neck or wrist before ordering “Custom” or “Made-to-Order” jewelry or accessories. Please ensure correct spelling, font type, and color choices prior to ordering any “Custom” or “Made-to-Order” items. All items marked as “Custom” or “Made-to-Order” are non-refundable, and not returnable, or exchangeable, therefore ALL CUSTOM & MADE-TO-ORDER SALES ARE FINAL.
Care instructions
If for any reason your purchase is in need of a repair please send me a message through Etsy. All repairs take approximately 1-2 weeks. I charge a flat rate fee of $15.00 for repair work. Buyer is responsible for any shipping fees on repair work.
***Please note that my items are handmade. Most items are delicate and need to be handled with care. I am not responsible for items broken due to improper handling or normal wear and tear. Please be kind to our items! ****
Shipping
Please make sure that your shipping address is up to date with Etsy and PayPal. I ship to the payment address provided and cannot accept responsibility for misdirected packages. If a package is returned to me undelivered for any reason, you will be assessed additional shipping costs and invoiced via PayPal. I will reship your package once postage payment is received.
I am based in San Diego, California. Most of my items will be shipped within 3-5 days after receipt of your order. (Custom/Made-to-order requests should allow an extra 7-14 days for processing.)
Gift wrapping and packaging
Is this a gift?
If you are sending one of our items as a gift, please let us know! We provide gift wrapping options for any occasion! (Select Gift Wrapping in options)
What type of wax and wicks are used in our candles?
Each candle/wax melt has been hand-poured with 100% natural soy wax and scented with pure essential oils. Each candle contains a 100% natural, ethically sourced wooden wick.